Business Exellence
What does it mean?
Business Excellence
Business Excellence means managing companies at the highest level through a set of processes and procedures designed to maximize company efficiency, effectiveness and profitability.
To achieve Business Excellence, it is necessary to achieve high quality processes and procedures especially in the following areas:
- Leadership
- Policy and Strategy
- People
- Partnership and Resources
- Processes
- Customer Results
- People Results
- Society Results
- Key Performance Results
The basic concepts on which the Business Excellence model focuses are:
- Focus on results
- Focus on customer
- Leadership
- Process management
- People development and their full involvement
- Internal communication
- A never-ending process of learning and innovation
- Developing and improving existing partnerships
- Corporate social responsibility